Frequently Asked Questions

Type any question about your World Cup 2026 trip — matches, tickets, hotels, flights, activities, or full itineraries. The AI calls our internal tools to fetch real prices and availability, then writes a plan with clickable links you can act on immediately.

Anything trip-related: 'Find me a hotel near MetLife Stadium for the final', 'Cheapest flight from London to Mexico City June 11', 'Plan a 10-day trip following England's group stage', 'What's there to do in Dallas the day before the match?'. It also handles follow-ups in the same conversation.

Yes. Friendlies like England vs USA in Tampa (June 2026) are scraped and included alongside the 104 official WC26 matches, so you can plan around warm-up games too.

Hotel and flight prices are pulled live from Booking.com (via Awin) and Skyscanner respectively. Ticket prices come from StubHub, SeatGeek, VividSeats, Ticketmaster, and GameTime via the same deep-link search you'd run yourself — they reflect what each vendor is showing right now, but always confirm at checkout before paying.

No. The Concierge surfaces the right listings and hands you the partner link — Booking.com for hotels, Skyscanner for flights, the relevant ticket vendor for matches. You complete the booking on their site. We never see your card details.

Every answer includes the source links it used so you can verify. If a price has moved or a hotel is sold out by the time you click through, the vendor's live page wins. Email hello@wc-26.net with anything off and we'll fix the underlying data.

Within a session, yes. Pro members also get persistent trip-aware memory — the Concierge recalls saved trips and prior plans across conversations, so a follow-up days later picks up where you left off.

Free includes browsing every match, venue, team, and city guide plus 3 AI concierge messages per day. Pro removes the message cap, applies deeper multi-step reasoning to complex multi-leg trip queries, saves unlimited trip plans, adds ticket price alerts, and removes ads.

For complex multi-leg trips, yes. Most lookups — a match time, a hotel near a venue — are handled instantly by our fast everyday AI. When a Pro member asks something that needs many tool calls or multi-step reasoning — 'plan a 14-day trip across 3 cities with hotels under $200 and quarterfinal tickets' — the Concierge switches to a more capable reasoning engine for tighter, better-grounded answers.

Everyday queries run on lightweight AI at near-zero marginal cost to us — that's why Free exists. The deeper reasoning Pro unlocks is more expensive to run; Pro and Squad subscriptions pay for that, plus persistent storage for your trips, price alerts, and an ad-free experience.

It routes automatically. Simple lookups use the fast everyday AI; complex Pro/Squad queries that need multi-step reasoning are escalated to a more capable engine. You don't toggle anything — the Concierge picks based on what you're asking. Simple lookups stay on the fast tier even on Pro.

Free: 3 messages per day. Pro: unlimited. Squad (group plan): unlimited for all 6 travelers in the group.

Visit /watch for upcoming matches or /watch/live to jump straight into any game happening right now. Every match has a dedicated page with three tabs: Where to Watch (official broadcasters in your country plus stream sources), Bars Near You (curated host-city sports bars on a Google Map), and Fan Festival (FIFA Fan Festival info for WC26 host cities).

We auto-detect your country and surface your local rights-holders first — FOX/Telemundo in the US, BBC/ITV in the UK, beIN Sports across MENA, Canal+ in France, ZDF/ARD in Germany, plus 100+ more via SportMonks, JustWatch, and TheSportsDB feeds. Each broadcaster row has a one-click 'Watch on [name]' deep link.

The broadcaster deep links are official rights-holders (paid or free depending on your country's deal — e.g., BBC iPlayer is free in the UK). The aggregator stream sources pulled in alongside come from public third-party providers; availability, quality, and legality vary by region, and we surface them as discovered without endorsement. Always prefer the official broadcaster for your country when available.

Stream embeds are web-only by design. The iOS and Android apps show broadcaster deep links and watch-party maps but do NOT embed third-party streams — this keeps the mobile apps compliant with App Store and Play Store guidelines.

Yes — sign in and tap the bell icon on any match to opt in to a 30-minute kickoff reminder. Web users get email reminders; mobile app users get a push notification.

We search vendor deep-links across StubHub, SeatGeek, VividSeats, Ticketmaster, and GameTime for the specific match you ask about and surface the best public listing. Those are direct vendor links — we don't currently earn commission on ticket purchases.

Hotel links go through Booking.com via the Awin affiliate network. Flight searches link to Skyscanner. Activity bookings link to GetYourGuide. We earn a small commission at no extra cost to you if you book through those links — see our affiliate disclosure on every page that surfaces them. Ticket vendor links are direct, not affiliated.

Yes — and this is where Pro shines. Ask 'Plan a 12-day trip following USA through the group stage with hotels and flights between cities', and the Concierge will chain match lookups, flight searches, and hotel suggestions into a single itinerary with clickable links for every leg.

Pro members can save unlimited trip plans, and the Concierge can recall them across conversations ('add a hotel for my Dallas leg' will look up the trip you saved last week). Free users can save 1 plan.